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Patrick Lencioni, The five dysfunctions of a team
isbn 978-0787960759

Patrick Lencioni wrote a well-read book a few years ago called The five Dysfunctions of a Team. In it, he works with a pyramid of five levels. Management teams can not be effective, if they do not work well together on each of the different levels. You need to address each level before you can reach the next stage of the pyramid. For example, you should be able to trust one another before you can deal with conflicts in an effective way.

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